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The Cost of Great Customer Service: Insomnia

The Cost of Great Customer Service: Insomnia

It is no secret that in the customer service industry, the customer is always right and that smiling is a part of the job description. Nonetheless, an intriguing small study was published in the journal Personnel Psychology and it suggests that we should consider the consequences of emotional labor in the workforce as it affects sleep. Emotional labor can […]

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Cognitive Behavioral Therapy for Insomnia May Improve Health

Cognitive behavioral therapy for insomnia (CBT-I) has been getting plenty of praise from researchers and sleep medicine professionals. Earlier this year, the drug-free treatment was found to be especially effective in reducing the insomnia of our U.S military veterans, potentially saving lives as the sleep disorder can increase suicidal thoughts, depression, and post-traumatic stress disorder. […]

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What Twitter Data Reveals About Sleep Disorders

What Twitter Data Reveals About Sleep Disorders

While social media normally helps us stay connected, Twitter has recently given researchers from Boston Children’s Hospital a whole new social insight on sleep disorders. Published in the Journal of Medical Internet Research, the research is one of the first to explore the relationship between social media usage and sleep problems. Additionally, the researchers also were […]

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